SEASONAL BRAND AMBASSADOR

Ralph Lauren Retail - Ledyard, CT

Part-time - Entry Level

Ledyard, CT

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Seasonal Brand Ambassador at Ralph Lauren is a part-time role focused on delivering exceptional customer service and creating a personalized shopping experience. This position serves as an entry point for future leadership roles within the company, emphasizing teamwork, inclusivity, and a customer-first mindset. Brand Ambassadors are responsible for driving sales, supporting company initiatives, and maintaining store standards while engaging with customers to enhance their shopping experience.

Responsibilities

• Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.
• Proactively drives business through focusing on the customer at the core of all decisions.
• Supports company initiatives and participates in team training to execute business results.
• Utilizes 'More Ways to Shop' to drive business results and supports the use of new technology.
• Represents the customer experience expectations in store and delivers a consistent experience aligned to RL Brand expectations.
• Champions RL core values and supports a collaborative environment with the customer at its core.
• Engages in networking to start to build a clientele and provides ongoing feedback to Management on successes and opportunities.
• Strengthens customer connectivity with alternative paths to purchase by supporting alternative purchasing processes.
• Broadens customer accessibility to product discovery through QR codes, digital catalogs, and virtual stores.
• Provides necessary feedback to Management on category opportunities or needs.
• Ensures sales floor and all store standards are met at all times.

Requirements

• Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap, and office; work around/with chemicals, lift/climb up to 30 lbs., and climb moderately.
• Ability to operate the register, stand, move, and walk for multiple hours.
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends, and may include overnight shifts and travel.
• Ability to build and maintain positive working relationships with customers, management, and co-workers.