Intuit - Redlands, CA

posted about 2 months ago

Part-time
Redlands, CA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The position at Intuit involves providing expert guidance and tax preparation services to customers, specifically focusing on business tax returns for Partnerships and S Corporations. The role is integral to advancing Intuit's mission of Powering Prosperity Around the World, and it offers the opportunity to shape the direction of TurboTax Live Business. The successful candidate will leverage their business tax preparation experience and communication skills to assist customers in completing their taxes using Intuit TurboTax Business products.

Responsibilities

  • Manage complex business tax returns for Partnerships and S Corporations.
  • Provide tax advice and full-service business return preparation and signature.
  • Assist customers with product/software inquiries and tax calculations.
  • File tax extensions for customers as needed.
  • Create high-quality customer interactions that instill confidence.
  • Utilize government websites and professional resources to deliver accurate answers to customers.
  • Document customer interactions and maintain records.
  • Work towards meeting company key performance metrics and goals.
  • Participate in pilot testing, projects, and experience validations.

Requirements

  • 3 or more years of recent experience preparing federal and state business tax returns (1065 and/or 1120-S) for at least 20 clients/customers per season.
  • Minimum of 2 seasons of personal tax preparation experience, with a minimum of 30 tax returns per tax year.
  • Commit to a minimum schedule of at least 20 hours/week throughout the tax season.
  • Bookkeeping experience with books to tax preparation is strongly preferred.
  • Experience preparing business tax returns for service industry customers is preferred.
  • Must possess or be able to obtain any related state licenses, certificates, permits, or bonds.
  • Must possess an active Preparer Tax Identification Number (PTIN).
  • Working knowledge of Circular 230.
  • Proficient with technology and solid knowledge of computer operations and software.
  • Strong customer service skills and ability to interact with customers professionally.
  • Excellent verbal and written communication skills.
  • Critical thinking, problem solving, and research skills.

Nice-to-haves

  • Experience in a tax practice or retail setting for compensation.
  • Experience with TurboTax Business products.

Benefits

  • Competitive hourly wage ranging from $25.40 to $34.40.
  • Opportunity to work in a mission-driven company ranked among the best to work for.
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