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Seasonal Center Associate

$35,360 - $35,360/Yr

UPS - Cranston, RI

posted 2 months ago

Part-time - Entry Level
Cranston, RI
Couriers and Messengers

About the position

The Seasonal Center Associate is a part-time role designed to support the Center team during busy periods. This position focuses on delivering exceptional customer service, processing packages for shipment, and operating various office equipment. The ideal candidate will possess retail experience and a strong willingness to learn about the company's products and services.

Responsibilities

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

Requirements

  • High school diploma or GED required
  • Retail/customer service experience
  • Good communication and people skills
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
  • Willing and able to work a very flexible, part-time schedule that may span Monday through Saturday during seasonal peak periods
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