The Hertz Corporation - Palm Springs, CA

posted 13 days ago

Part-time - Entry Level
Palm Springs, CA
5,001-10,000 employees
Rental and Leasing Services

About the position

The Seasonal Customer Service and Sales Associate role at Hertz focuses on delivering exceptional customer service and sales support in a fast-paced environment. The position involves consulting with customers regarding their rental car needs, building rapport, and upselling additional features and benefits to enhance customer satisfaction. This part-time role offers competitive pay and opportunities for career advancement within a globally recognized company.

Responsibilities

  • Consult with customers on their rental car needs.
  • Provide world-class customer service and sales support.
  • Build rapport with customers to enhance their experience.
  • Upsell customers on additional features and benefits.
  • Handle customer objections effectively.

Requirements

  • Strong communication skills.
  • Ability to build relationships with customers.
  • Strong multitasking abilities.
  • Capability to upsell and overcome customer objections.
  • High level of ownership, accountability, and initiative.

Nice-to-haves

  • Experience in customer service.

Benefits

  • Opportunities for advancement
  • Pet insurance
  • Tuition reimbursement
  • Up to 40% off any standard Hertz rental
  • Discounted travel and food
  • Career growth with hands-on learning
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