Seasonal Digital Customer Service / Stocking Associate

Total Wine & More - Carmel, IN

Part-time,Full-time - Entry Level

Carmel, IN

Food and Beverage Retailers

About the position

As a Seasonal Digital Customer Service / Stocking Associate at Total Wine & More, you will support the online customer base by assisting with in-store order pick-up and curbside delivery processes. This role is essential for providing a positive customer service experience, ensuring fast service for online purchases, and maintaining inventory levels. The position is temporary, lasting no longer than six months, with the possibility of applying for a regular role afterward.

Responsibilities

• Provide customer service by greeting and establishing a relationship with customers while informing them of products.
• Fulfill online orders through product selection, packaging, and order placement for in-store pick up, curbside pickup, or delivery.
• Assist in selecting, sorting, and stocking merchandise throughout the store.
• Maintain inventory levels and communicate any inventory issues or concerns to leadership.
• Support other areas of the store as a cashier or stock associate as needs arise.
• Maintain store safety and cleanliness standards on the sales floor, stock room, breakroom, and bathroom.

Requirements

• Must be 21 years of age or older.
• Ability to work a flexible schedule as business requires, depending on preference for part-time or full-time hours.
• Experience using technology applicable to the position and access information necessary to complete daily responsibilities.
• Strong interpersonal skills with a positive and engaging attitude.

Benefits

• Employee discount