Seasonal Fulfillment and Receiving Support Associate, Willowbrook Mall

About the position

The Seasonal Fulfillment and Receiving Support Associate at Macy's is a vital role during the holiday season, responsible for managing the flow of merchandise in and out of the store. This position focuses on unloading, processing inventory, and assisting customers, ensuring a positive shopping experience. The associate will work collaboratively with team members to meet departmental goals in a fast-paced environment, while also being flexible with various shifts including nights, weekends, and holidays.

Responsibilities

• Greet customers warmly and direct them to the appropriate department.
• Unload and unpack merchandise, remove packaging, and add security tags.
• Sort and label merchandise, keeping the receiving area clean and organized.
• Complete all processing and receiving activities in accordance with productivity standards, timelines, and asset protection inventory control and compliance procedures.
• Ensure promotional signage is accurate and up-to-date.
• Move merchandise to the stockroom or sales floor, assisting with product placement and seasonal changes.
• Select and pack merchandise from the selling floor, process shippable returns, and abandoned in-store pickup orders.
• Retrieve and deliver orders curbside, ensuring timely completion of online pickups.
• Collaborate with team members to meet goals and maintain a positive environment.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
• Ability to communicate and share information with diverse groups of customers and peers.
• Self-starter; able to adapt quickly to changing customer expectations and needs.
• Resourceful and able to adapt quickly to changing priorities and deadlines.
• Must be able to understand and communicate effectively with customers, co-workers, and supervisors, and read and understand employment policies and safety rules/procedures in English.

Benefits

• Generous employee discount at Macy's and Bloomingdale's.
• Access Your Wages Anytime - Easily access wages you've earned, without waiting for payday!
• Employee Assistance Program (mental health and financial literacy resources).
• Potential for year-round employment opportunities.