Seasonal Gift Wrap And Customer Service Associate, Part Time - Century City

Bloomingdale's - Los Angeles, CA

Part-time - Entry Level

Los Angeles, CA

General Merchandise Retailers

About the position

The Seasonal Gift Wrap and Customer Service Associate at Bloomingdale's is a part-time role focused on providing exceptional customer service and creating a fun shopping experience. This position involves managing an in-store service hub, assisting customers with their Buy Online Pick-up in Store orders, processing returns, and facilitating various in-store services. The associate is expected to engage with customers warmly and efficiently, embodying the company's mission to be a unique retail destination.

Responsibilities

• Create an easy, seamless, and fun experience for customers by greeting and engaging them.
• Manage an in-store service hub to assist customers with their Buy Online Pick-up in Store orders.
• Process easy returns and provide tourism information.
• Facilitate the booking of appointments for various in-store services.
• Participate in merchandising and operational requirements of the role.

Requirements

• High School Diploma or equivalent required.
• Strong interpersonal skills with the ability to communicate effectively with diverse groups of customers and peers.
• Resourceful self-starter who works well independently and as part of a team.
• Ability to adapt quickly to changing priorities.
• Ability to work a flexible schedule including day, evening, weekends, and/or holidays.

Benefits

• An inclusive, challenging, and refreshingly fun work environment
• Empowerment to perform impactful work with tangible results
• Coverage across medical, dental, vision, and retirement
• Employee Assistance Program (mental health and financial literacy resources)
• Fully Funded education benefits may include 100% of tuition, books, and fees
• Merchandise discounts
• Colleague Resource Groups (CRGs), give-back/volunteer opportunities