Seasonal Gift Wrap and Customer Service Associate, Part Time - Century City

$35,942 - $44,616/Yr

Bloomingdale's - Los Angeles, CA

Part-time - Entry Level

Los Angeles, CA

General Merchandise Retailers

About the position

The Seasonal Gift Wrap and Customer Service Associate at Bloomingdale's is a part-time role focused on providing exceptional customer service and support within the store. This position is designed to create a seamless and enjoyable shopping experience for customers, particularly in managing in-store services such as Buy Online Pick-up in Store orders and returns. The associate will engage with customers, assist with various inquiries, and contribute to the overall operational needs of the store.

Responsibilities

• Create an easy, seamless, and fun experience for customers by greeting and engaging them.
• Manage an in-store service hub to assist customers with their Buy Online Pick-up in Store orders.
• Process easy returns and provide tourism information to customers.
• Facilitate the booking of appointments for various in-store services.
• Participate in merchandising and operational requirements of the role.

Requirements

• High School Diploma or equivalent required.
• Strong interpersonal skills with the ability to communicate effectively with diverse groups of customers and peers.
• Resourceful self-starter who works well independently and as part of a team.
• Ability to adapt quickly to changing priorities and work a flexible schedule with retail hours.

Nice-to-haves

• No prior experience required, but a positive attitude and willingness to learn are beneficial.

Benefits

• Coverage across medical, dental, vision, and retirement.
• Employee Assistance Program for mental health and financial literacy resources.
• Fully funded education benefits covering tuition, books, and fees.
• Merchandise discounts.
• Opportunities for volunteer work through Colleague Resource Groups (CRGs).