About the position
The Seasonal HR Assistant role at Fanatics Inc. is designed to provide essential support to the Commerce People organization, acting as a first-level resource for employees and managers regarding their day-to-day HR needs. This position is crucial in ensuring that various HR processes are executed smoothly and efficiently, particularly during peak seasons. The HR Assistant will be involved in a wide range of HR functions, including new hire onboarding, compliance with I9 regulations, conducting background checks, managing terminations, and facilitating exit interviews. Additionally, the role encompasses handling status changes, updating data entries, managing visa processes, and addressing basic benefits inquiries. The HR Assistant will also be responsible for documenting HR processes and service level agreements (SLAs) to ensure clarity and consistency in operations. In this role, the HR Assistant will initiate and monitor the onboarding process for new employees, guiding them from the offer stage through to their first day. Effective communication is key, as the HR Assistant will interact with employees at all levels, ensuring that new hires feel welcomed and informed. Maintaining compliance with I9 regulations is a critical aspect of the role, as is ensuring the accuracy and integrity of data within HR systems. The HR Assistant will handle various administrative tasks related to employee data entry, reporting, and reconciliation, ensuring that all information is up-to-date and accurate. The position also requires troubleshooting and resolving basic HR issues, providing timely responses and follow-ups to employee inquiries. The HR Assistant will play a vital role in training and educating employees and managers on HR self-service options, promoting a culture of self-sufficiency within the organization. Continuous improvement is encouraged, with a focus on pursuing efficiencies in processes and systems while maintaining confidentiality and integrity in all dealings. Flexibility in work hours may be necessary to accommodate business needs during high-volume periods, making adaptability an important trait for success in this role.
Responsibilities
- Serve as a first-level resource for the Commerce People organization.
- Assist employees and managers with day-to-day HR needs.
- Handle new hire onboarding processes from offer through day one.
- Ensure compliance with I9 regulations for new hires.
- Maintain knowledge of organizational and departmental policies and procedures.
- Ensure data accuracy and integrity in HR systems.
- Manage employee-related administrative tasks, including data entry and reporting.
- Troubleshoot and resolve basic HR issues with timely responses.
- Train and educate employees and managers on HR self-service options.
- Continuously pursue process and system efficiencies.
Requirements
- Ability to work independently and handle ambiguity in a changing environment.
- Excellent verbal and written communication skills.
- Strong attention to detail and customer service skills.
- Prior experience in human resources or a customer-facing role is preferred.
- Ability to understand technical requirements and HR systems.
- Maintain professionalism and confidentiality with all materials.
