Seasonal Merchandise Associate/Back Room Processor

$33,280 - $34,320/Yr

TJX - Rockville Centre, NY

Full-time - Entry Level

Rockville Centre, NY

General Merchandise Retailers

About the position

The Seasonal Retail Position is designed to enhance customer satisfaction through engaging interactions and maintaining a clean store environment. This role involves adhering to operational standards, supporting various store functions, and promoting a positive store culture. The position requires flexibility in scheduling, particularly for early mornings, mid-days, late shifts, and weekends, to meet business needs.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with all customers.
• Maintain a clean and organized store environment.
• Adhere to all operational, merchandise, and loss prevention standards.
• Cross-train to work in multiple areas of the store as needed.
• Model established customer experience practices with internal and external customers.
• Support and embody a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases/returns and count change back to customers according to established procedures.
• Promote credit and loyalty programs.
• Maintain and uphold merchandising philosophy and follow established procedures and standards.
• Accurately process and prepare merchandise for the sales floor following company procedures.
• Initiate and participate in store recovery as needed throughout the day.
• Maintain organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance of the entire store.
• Provide and accept recognition and constructive feedback.
• Adhere to all labor laws, policies, and procedures.
• Support and participate in store shrink reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.

Requirements

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.

Nice-to-haves

• Retail customer experience preferred.

Benefits

• Associate discount
• EAP
• Smoking cessation
• Bereavement
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses
• 401(k) match for those who meet service or hours requirements
• Medical/dental/vision insurance
• HSA
• Health care FSA
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance