Seasonal Part-Time Retail Sales Manager

$40,186 - $44,408/Yr

Duluth Trading Company - Madison, AL

Part-time - Entry Level

Madison, AL

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Seasonal Part-Time Retail Sales Manager at Duluth Trading Company is responsible for delivering exceptional customer service and leading the store team to create memorable shopping experiences. This role involves managing floor coverage, ensuring merchandise presentation, and maintaining store cleanliness while adhering to company policies and standards.

Responsibilities

• Develop an exceptional familiarity with the Duluth brand and comprehensive product knowledge to provide solution-oriented, friendly service to customers.
• Lead the store team to deliver high levels of service and engagement.
• Manage floor coverage to engage customers and enhance the Duluth experience.
• Ensure accurate recording of customer profile information.
• Proactively respond to customer concerns and provide positive resolutions.
• Maintain merchandise presentation according to Visual Merchandising standards.
• Ensure the sales floor is customer-ready and set up sales and promotions effectively.
• Supervise the handling of merchandise receipts and transfers accurately.
• Ensure cleanliness standards for the sales floor, stockroom, restrooms, and cash wrap.
• Provide clear and consistent feedback to employees regularly.
• Adhere to all company guidelines, policies, and programs, setting a positive example.
• Train and execute all cash-handling and reporting functions.
• Process all register functions and ensure compliance in the store.
• Secure the store and respond to alarms as directed.
• Ensure the safety of employees and customers, communicating concerns to management.

Requirements

• High school diploma or equivalent.
• Retail experience is preferred but not necessary.
• Customer-centric attitude.
• Strong sense of ownership and pride in work.
• Integrity and trustworthiness.
• Excellent communication and listening skills.
• Ability to collaborate and function as part of a team.

Nice-to-haves

• Experience in retail management or supervisory roles.

Benefits

• 401K program with company match
• Employee stock purchase plan
• 40% employee merchandise discount