Seasonal Part-Time Retail Sales Manager

$40,186 - $44,720/Yr

Duluth Trading Company - Greensboro, NC

Part-time - Entry Level

Greensboro, NC

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Seasonal Part-Time Retail Sales Manager at Duluth Trading Company is responsible for delivering exceptional customer service and leading the store team to create memorable shopping experiences. This role emphasizes a customer-centric approach, ensuring that the store is well-managed and that all team members are engaged and knowledgeable about the products. The position requires a hands-on approach to managing store operations, including merchandise presentation, customer interactions, and team leadership.

Responsibilities

• Develop an exceptional familiarity with the Duluth brand and comprehensive product knowledge to provide solution-oriented, friendly service to customers.
• Lead the store team to deliver high levels of service and engagement.
• Manage floor coverage to engage customers and enhance the Duluth experience.
• Ensure accurate recording of customer profile information.
• Proactively respond to customer concerns and provide positive resolutions.
• Maintain merchandise presentation according to Visual Merchandising standards.
• Ensure the sales floor is customer-ready and set up sales and promotions effectively.
• Supervise the handling of merchandise receipts and transfers accurately.
• Ensure cleanliness standards for the sales floor, stockroom, restrooms, and hospitality area are met.
• Provide clear and consistent feedback to employees regularly.
• Adhere to all company guidelines, policies, and programs, setting a positive example for the team.
• Understand, execute, and train all cash-handling and reporting functions.
• Process all register functions and ensure compliance in the store.
• Secure the store and respond to alarms as directed.
• Ensure the safety of employees and customers, communicating concerns to the Store Manager or Assistant Store Manager.

Requirements

• High school diploma or equivalent.
• Retail experience is preferred but not necessary.
• Customer-centric attitude and pride in a job well done.
• Integrity and trustworthiness.
• Excellent communication and listening skills.
• Ability to collaborate and function as part of a team.

Benefits

• 401K program with company match
• Employee stock purchase plan
• 40% employee merchandise discount