Seasonal Process Assistant

Amazon - Markham, IL

Full-time

Markham, IL

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Seasonal Outbound Process Assistant plays a vital role in Amazon Logistics' Last Mile operations, focusing on the management of department duties to ensure efficient workflow and productivity. This position involves leading teams, tracking performance metrics, and ensuring compliance with standard operating procedures while maintaining a safe and organized work environment.

Responsibilities

• Track and report ATS/labor hours
• Occasionally assist with production duties, train associates, and verify SOP compliance
• Ensure successful area performance through tracking and reporting metrics
• Independently assess all aspects of associate work performance and provide timely and detailed feedback
• Participate in Operational Excellence initiatives
• Maintain a full understanding of workflow and daily production goals
• Review and update SOPs as required
• Ensure work areas remain clean and are properly equipped
• Identify and address safety hazards within the work area, and participate in safety initiatives
• Coach associates on ways to work safely at all times
• Ensure all job injuries are reported timely in accordance with established policies and procedures
• Provide vacation coverage for Area Managers

Requirements

• 1+ years of Microsoft Office products and applications experience
• High school diploma or equivalent
• Ability to work a flexible schedule including weekends, nights, and/or holidays
• Ability to lift up to 49 pounds and stand/walk during shifts lasting up to 12 hours
• Ability to frequently push, pull, squat, bend, and reach
• Ability to work 40 hours/week, and overtime as required

Nice-to-haves

• Demonstrates problem solving and analytical skills
• Ability to communicate effectively (written and verbal) across various levels of an organization
• History of meeting/exceeding departmental goals
• Experience leading teams
• Capable of providing direction to team members using independent judgment
• Strong organization and time management skills