Seasonal Retail Ambassador - Fillmore

$38,834 - $39,520/Yr

Rothy's - San Francisco, CA

Part-time - Entry Level

San Francisco, CA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Seasonal Retail Ambassador at Rothy's is responsible for providing exceptional customer service and representing the brand in a physical retail environment. This role emphasizes creating a unique shopping experience, fostering customer loyalty, and supporting operational duties within the store. The position is seasonal, with a focus on sustainability and community engagement.

Responsibilities

• Provide an unparalleled customer experience for every Rothy's customer.
• Own all day-to-day customer interactions in the physical store and across all brand touch points.
• Support Retail Manager and Assistant Manager in all operational duties.
• Develop and maintain expert-level understanding of products and processes.
• Elevate customer feedback and identify opportunities for improvement.
• Create loyalty by connecting customers with the brand and community.

Requirements

• 1-3 years of retail or customer-oriented experience preferred.
• Excellent people skills—approachable, engaging, and friendly.
• Fastidious attention to detail and enthusiasm to maintain brand aesthetic.
• Ability to foster connections with customers in-store and within the community.
• Availability to work weekends, evenings, and holidays, minimum 16 hours a week.
• Ability to work on feet for up to 8 hours a day in a busy store environment; ability to lift up to 25 pounds.

Nice-to-haves

• Passionate about the brand story and product.
• Self-motivated with a desire to go above and beyond to establish Rothy's as a leader in customer experience.

Benefits

• Base pay of $18.67 - $19.00 per hour.
• Potential for additional discretionary bonuses/incentives.
• Comprehensive benefits package.