Seasonal Retail Ambassador - SF Premium Outlet (Livermore, CA)

$39,520 - $39,520/Yr

Allbirds Retail - Livermore, CA

Full-time - Entry Level

Livermore, CA

About the position

The Seasonal Retail Ambassador at Allbirds is responsible for delivering an exceptional customer experience during the busy holiday season. This role focuses on personalized engagement with customers, maintaining store operations, and fostering teamwork within the retail environment. The ambassador will contribute to the store's sales goals while embodying Allbirds' commitment to sustainability and quality.

Responsibilities

• Provide all customers with a high quality and personalized in-store experience.
• Meet the standards set forth in the Retail Woolbook and Customer Journey even when serving multiple people and multi-tasking.
• Build strong relationships with customers.
• Actively contribute to the store's sales and NPS goals.
• Maintain store appearance, cleanliness, and organization.
• Operate the point-of-sale system once trained.
• Execute on inventory and merchandising duties.
• Perform daily operational tasks as delegated by the store leadership team.
• Be reliable and punctual.
• Work collaboratively to achieve shared goals.
• Practice respectful, honest, and effective communication.
• Cultivate a positive attitude and support teammates.

Requirements

• Retail and/or customer service experience is preferred.
• Available to work weekends.
• Connection to Allbirds's mission, vision, and products.
• Good communication and interpersonal skills.
• Reliable and punctual.
• Able to comfortably lift 30 lbs on a regular basis and stand for 95% of the work day.

Benefits

• Competitive hourly rate - $19.00 / hr
• Free shoes!