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Columbia Agency - Elizabeth, NJ
posted about 2 months ago
About the position
As a Seasonal Retail Associate at Columbia Sportswear, you will play a crucial role in delivering exceptional customer experiences while supporting the store's operations. Your responsibilities will include assisting customers with inquiries, maintaining store standards, and processing transactions efficiently. This position requires a proactive approach to customer service and teamwork, embodying the brand's mission of connecting active people with their passions.
Responsibilities
- Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability.
- Engage with consumers to understand their needs and preferences, demonstrating and explaining merchandise, and making suitable product suggestions.
- Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from sales floor, stock room, or other inventory locations.
- Perform all required cash register transactions efficiently and accurately, including sales, returns, exchanges, and connecting consumers to the loyalty program.
- Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow accurately and efficiently.
Requirements
- No specific education required (High School Diploma or GED preferred).
- 2 (or less) years of experience in position or specialization.
- Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone.
Benefits
- 401k plan with a generous company match for eligible employees.
- Employee discounts on products.
- Wellness Time Off, complying with applicable state and local paid leave laws.
