Seasonal Retail Cosmetics Sales Associate - Lancome, Haywood Mall

Macy's - Greenville, SC

Part-time - Entry Level

Greenville, SC

General Merchandise Retailers

About the position

As a Seasonal Retail Cosmetics Sales Associate at Macy's, you will play a vital role in enhancing the beauty experience for customers. Your primary focus will be to support customers' beauty needs, drive sales, and build strong client relationships. You will act as a product educator and beauty enthusiast, providing consultations, applying makeup, and leveraging innovative selling techniques to meet sales goals. This position requires a passion for beauty and a commitment to delivering exceptional customer service.

Responsibilities

• Greet customers in a friendly and helpful manner
• Use product knowledge to give expert guidance to each customer based on their wants, features, and choices
• Build a relationship with customers by introducing them to beauty products and finding out their hidden needs
• Show and teach the use of all beauty products by applying them on the customer
• Keep proper display, organization, storage and restocking of inventory
• Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program
• Join in pre-selling and sales-boosting events to increase sales and reach personal sales targets
• Stay current with all training through Macy's educational resources, including attending Vendor trainings and virtual trainings as requested
• Merchandise new arrivals, process damages, testers and select merchandise to return to vendors
• Use point of sale technology and applications to help in selling and fulfilling of customer orders
• Follow hygiene standards and asset protection control and compliance procedures

Requirements

• At least 1 year of customer service or selling experience required
• Good understanding of the beauty products you are selling
• Comfortable communicating with customers virtually, via phone, and in person
• Ability to build relationships with customers and achieve sales goals
• Utilize point of sale technology and applications to help in selling and fulfilling customer orders
• Self-driven to keep up with Macy's beauty product knowledge and beauty trends
• Proficiency in vendor line(s) and beauty trends
• Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments
• Partnership with the total Beauty team to drive sales and deliver the customer experience

Nice-to-haves

• Previous cosmetic or fragrance sales experience a plus

Benefits

• Competitive pay and benefits rooted in principles of equity
• Performance incentives and annual merit review
• Merchandise discounts
• Health and Wellness Benefits across medical, dental, vision, and additional insurance
• Retirement Savings Plan with 401k match opportunity
• Employee Assistance Program (mental health counseling and legal/financial advice)
• Resources for continuous learning, career growth, and leadership development
• Paid Time Off
• Fully-Funded education benefits - may include 100% of tuition, books, and fees
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities