Seasonal Retail Cosmetics Sales Associate - Lancome, Walnut Creek Broadway Plaza

$35,880 - $50,232/Yr

Macy's - Walnut Creek, CA

Part-time - Entry Level

Walnut Creek, CA

General Merchandise Retailers

About the position

As a Seasonal Retail Cosmetics Sales Associate at Macy's, you will play a vital role in enhancing the beauty experience for customers. Your primary focus will be to support customers' beauty needs, drive sales, and build strong client relationships. You will act as both a product educator and beauty enthusiast, providing consultations, applying makeup, and leveraging innovative selling techniques to meet sales goals.

Responsibilities

• Greet customers in a friendly and helpful manner
• Use product knowledge to give expert guidance to each customer based on their wants, features, and choices
• Build a relationship with customers by introducing them to beauty products and finding out their hidden needs
• Show and teach the use of all beauty products by applying them on the customer
• Keep proper display, organization, storage and restocking of inventory
• Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program
• Join in pre-selling and sales-boosting events to increase sales and reach personal sales targets
• Stay current with all training through Macy's educational resources, including attending Vendor trainings and virtual trainings as requested
• Merchandise new arrivals, process damages, testers and select merchandise to return to vendors
• Use point of sale technology and applications to help in selling and fulfilling of customer orders
• Follow hygiene standards and asset protection control and compliance procedures

Requirements

• 1 year of customer service or selling experience required
• Good understanding of beauty products and ability to give expert guidance
• Comfortable communicating with customers virtually, via phone, and in person
• Ability to build relationships with customers and achieve sales goals
• Self-driven to keep up with beauty product knowledge and trends
• Proficiency in vendor line(s) and beauty trends
• Excellent interpersonal skills and ability to work effectively with colleagues
• Strong organizational skills and ability to manage multiple tasks in a fast-paced environment

Nice-to-haves

• Previous cosmetic or fragrance sales experience

Benefits

• Store discount
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Tuition reimbursement
• Paid time off
• Employee assistance program
• Vision insurance
• 401(k) matching