Seasonal Retail Fulfillment Support Associate, Memorial City

$31,200 - $38,480/Yr

Macy's - Houston, TX

Part-time - Entry Level

Houston, TX

General Merchandise Retailers

About the position

As a Seasonal Retail Fulfillment Support Associate at Macy's, you will play a crucial role in enhancing the shopping experience for customers by supporting operational activities that drive sales and customer satisfaction. This position requires flexibility and the ability to work in a fast-paced environment, collaborating with the store team to ensure a seamless shopping experience for omni-channel customers.

Responsibilities

• Greet customers, answer their questions, and provide assistance in a friendly and professional manner.
• Monitor alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders.
• Conduct customer pick-up during peak times, retrieving orders from back-of-house storage and delivering them curbside.
• Select merchandise from the selling floor and apply packing policies to ensure packages are in good condition.
• Process shippable returns and abandoned in-store pickup orders.
• Assist other teams in unloading and processing new merchandise based on its type, size, or category.
• Work with team members to achieve department goals and maintain a positive work environment.

Requirements

• Ability to communicate effectively with customers, co-workers, and supervisors.
• Flexibility to work various shifts including nights, weekends, and holidays.
• Self-starter with the ability to adapt quickly to changing customer expectations and needs.

Nice-to-haves

• No education or experience required.

Benefits

• Competitive pay and benefits rooted in principles of equity
• Performance incentives and annual merit review
• Merchandise discounts
• Health and Wellness Benefits across medical, dental, vision, and additional insurance
• Retirement Savings Plan with 401k match opportunity
• Employee Assistance Program (mental health counseling and legal/financial advice)
• Resources for continuous learning, career growth, and leadership development
• Paid Time Off
• Fully-Funded education benefits - may include 100% of tuition, books, and fees
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities