Seasonal Retail Sales And Recovery Associate, Short Pump Town Center

Macy's - Richmond, VA

Part-time - Entry Level

Richmond, VA

General Merchandise Retailers

About the position

As a Seasonal Retail Sales and Recovery Associate at Macy's, you will prioritize customer service and maintain the cleanliness and organization of the sales floor. Your role is essential in creating a positive shopping experience by ensuring merchandise is well-presented and assisting customers with their needs. This position requires flexibility in working hours, including nights, weekends, and holidays, and offers the potential for year-round employment opportunities.

Responsibilities

• Greet and connect with all customers in a friendly and genuine manner.
• Assist customers with locating and retrieving items and make appropriate partnerships for assistance when necessary.
• Demonstrate full understanding of store products, services, loyalty programs, and Macy's point of sale systems.
• Respond to customer requests for additional merchandise or other assistance.
• Assist in locating and pulling merchandise to fulfill digital customer orders.
• Maintain department recovery standards on the selling floor and in fitting rooms.

Requirements

• No education or experience required.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors in English.
• Ability to read and understand employment policies and safety rules/procedures in English.

Nice-to-haves

• Enjoy meeting people and sharing information.
• Resourceful and eager to start a new venture.
• Ability to adapt to changing priorities.

Benefits

• Generous employee discount at Macy's and Bloomingdale's.
• Access to wages earned without waiting for payday.
• Employee Assistance Program for mental health and financial literacy resources.
• Potential for year-round employment opportunities.