Seasonal Retail Sales Associate, Center City

Macy's - Philadelphia, PA

Full-time - Entry Level

Philadelphia, PA

General Merchandise Retailers

About the position

As a Seasonal Retail Sales Associate at Macy's, you will play a crucial role in enhancing the shopping experience during the holiday season. Your primary focus will be on greeting and engaging customers, understanding their needs, and providing exceptional service. You will also be responsible for maintaining store standards and supporting sales targets as part of a dynamic and inclusive team.

Responsibilities

• Greet and connect with all customers in a friendly and genuine manner.
• Understand store products and services to help customers find what they need and suggest additional items.
• Be proficient in Macy's point of sale systems and company devices to promote our loyalty program and wrap up sales in a warm celebratory fashion.
• Respond to customer requests for additional merchandise or other assistance, including sharing how to use an electronic device to shop and compare.
• Maintain department recovery standards, including selling floor and fitting rooms.
• Process markdowns in a timely and accurate manner.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors in English.
• Ability to read and understand employment policies and safety rules/procedures in English.

Nice-to-haves

• Enjoy meeting people, learning about them, and sharing information.
• Resourceful and eager to start a new venture and can adapt to changing priorities; able to work independently and as part of a team.
• Comfortable handling electronic devices.

Benefits

• Generous employee discount at Macy's and Bloomingdale's, on top of other offers and discounts.
• Access Your Wages Anytime - Easily access wages you've earned, without waiting for payday!
• Employee Assistance Program (mental health and financial literacy resources).
• Potential for year-round employment opportunities.