Seasonal Retail Sales Associate, Naples

$32,760 - $40,414/Yr

Macy's - Naples, FL

Full-time - Entry Level

Naples, FL

General Merchandise Retailers

About the position

The Seasonal Retail Sales Associate at Macy's is responsible for providing exceptional customer service during the busy holiday season. This role focuses on greeting and engaging customers, understanding their needs, and ensuring a pleasant shopping experience. Associates will maintain store standards and assist in achieving sales targets while being part of a dynamic and inclusive team.

Responsibilities

• Greet and connect with all customers in a friendly and genuine manner.
• Understand store products and services to help customers find what they need and suggest additional items.
• Be proficient in Macy's point of sale systems and company devices to promote our loyalty program and wrap up sales in a warm celebratory fashion.
• Respond to customer requests for additional merchandise or other assistance, including sharing how to use an electronic device to shop and compare.
• Maintain department recovery standards, including selling floor and fitting rooms.
• Process markdowns in a timely and accurate manner.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors in English.
• Proficient in handling electronic devices and point of sale systems.

Nice-to-haves

• Enjoy meeting people and sharing information.
• Resourceful and eager to start a new venture and can adapt to changing priorities.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off