Back Country Store - Chicago, IL
posted 4 days ago
About the position
Backcountry specializes in providing top-quality outdoor gear and equipment for a variety of activities, including biking, hiking, camping, snow sports, and more. Our mission is to provide our customers with the best gear and advice to help them get the most out of their outdoor adventures. We are looking for a dynamic and enthusiastic Gearhead (Sales Associate) to join our retail team. The successful candidate will be responsible for providing exceptional customer service, generating sales, and helping customers find the right outdoor gear and apparel for their needs. The ideal candidate should have a passion for outdoor activities and possess excellent communication and interpersonal skills.
Responsibilities
- Greet and assist customers with their purchases
- Provide product information, advice, and recommendations to customers
- Process sales transactions accurately and efficiently
- Maintain a clean and organized store environment
- Manage inventory levels and restock merchandise
- Participate in company-wide promotions and marketing campaigns
- Collaborate with the marketing and buying teams to ensure product offerings align with customer needs
- Continuously strive to improve customer satisfaction and exceed sales targets
- Develop and maintain knowledge of products, industry trends, and competitors
- Specialized knowledge in skiing, snowboarding, biking, climbing, fly fishing, or other outdoor sport preferred
Requirements
- High school diploma or equivalent required; some college coursework preferred
- Previous retail sales experience preferred
- Excellent communication and customer service skills
- Strong attention to detail and organizational skills
- Ability to work in a fast-paced, team-oriented environment
- Basic computer skills and proficiency in Microsoft Office and point-of-sale systems
- Flexibility to work weekends, holidays, and evenings
- Passion for outdoor activities and knowledge of outdoor gear and apparel
Nice-to-haves
- Outdoor industry and retail experience
Benefits
- Employee discount perk
