Seasonal Retail Sales Associate, Southpark Center

Macy's - Strongsville, OH

Full-time - Entry Level

Strongsville, OH

General Merchandise Retailers

About the position

As a Seasonal Retail Sales Associate at Macy's, you will play a crucial role in creating a magical shopping experience during the holiday season. Your primary focus will be on customer engagement, ensuring that every customer feels welcomed and valued. You will be responsible for maintaining store standards, assisting customers with their needs, and contributing to the overall sales goals of the store. This position requires flexibility in scheduling and the ability to thrive in a fast-paced retail environment.

Responsibilities

• Greet and connect with all customers in a friendly and genuine manner.
• Understand store products and services to help customers find what they need and suggest additional items.
• Be proficient in Macy's point of sale systems and company devices to promote our loyalty program and wrap up sales in a warm celebratory fashion.
• Respond to customer requests for additional merchandise or other assistance, including sharing how to use an electronic device to shop and compare.
• Maintain department recovery standards, including selling floor and fitting rooms.
• Process markdowns in a timely and accurate manner.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors in English.
• Ability to read and understand employment policies and safety rules/procedures in English.

Nice-to-haves

• Enjoy meeting people, learning about them, and sharing information.
• Resourceful and eager to start a new venture and can adapt to changing priorities; able to work independently and as part of a team.
• Comfortable handling electronic devices.

Benefits

• Generous employee discount at Macy's and Bloomingdale's.
• Access Your Wages Anytime - Easily access wages you've earned, without waiting for payday!
• Employee Assistance Program (mental health and financial literacy resources).
• Potential for year-round employment opportunities.