Gap - Bossier City, LA
posted 4 months ago
Full-time - Entry Level
Bossier City, LA
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
About the position
The Seasonal Retail Sales Associate at Old Navy is responsible for engaging with customers to provide exceptional service and support. This role involves educating customers about products, assisting with merchandise selection, and promoting brand loyalty through effective communication and operational processes. The associate will work in a fast-paced environment, contributing to a positive shopping experience while embodying the brand's values.
Responsibilities
- Engage and connect with customers by providing excellent customer service.
- Become an expert in the brand's selling behaviors to enhance customer experience.
- Acknowledge and assist customers; locate merchandise efficiently.
- Offer style and outfit suggestions to customers using mannequins and displays.
- Promote loyalty by educating customers about loyalty programs.
- Leverage omni-channel offerings to deliver a frictionless customer experience.
- Support sales floor, fitting room, checkout, and back of house processes as required.
- Respond courteously to internal and external requests.
Requirements
- Good communication skills and ability to utilize technology effectively.
- Problem-solving skills with a focus on continuous improvement.
- Ability to handle customer interactions and potential issues professionally.
- Basic information-gathering skills to solve problems.
- Willingness to learn procedural knowledge through on-the-job training.
