About the position
As a Seasonal Retail Sales Associate at The Center at Hobbs Brook, you will play a vital role in creating a memorable shopping experience for our customers during the busy holiday season. This position is perfect for those looking to earn extra cash while enjoying a generous employee discount of 50% on regular-priced merchandise at Gap, Old Navy, and Athleta, along with 30% off at Outlet stores. You will have access to various health care options and mental health and well-being programs, making this not just a job, but an opportunity to be part of a supportive community. In this role, you will engage with customers, providing them with excellent service and product knowledge. Your expertise will help educate, inform, and inspire customers, ensuring they leave the store satisfied and excited about their purchases. You will be responsible for promoting current merchandise assortments, store promotions, and events, while executing operational processes efficiently. Your goal is to embody the brand's values and bring it to life for our customers, fostering brand loyalty and enhancing productivity. At Old Navy, we believe in a culture of belonging and inclusivity, where every team member can thrive in a fast-paced environment. We encourage our employees to be their authentic selves and contribute to a community that values playful personalities and teamwork. This position is not just about sales; it's about creating a fun and engaging shopping experience that resonates with our customers and reflects our brand's mission to democratize fashion.
Responsibilities
- Engage and connect with customers by providing excellent customer service.
- Educate customers on current merchandise assortment, store promotions, and events.
- Execute operational processes effectively and efficiently.
- Acknowledge and assist customers; locate merchandise efficiently using various methods.
- Offer style and outfit suggestions to customers, utilizing mannequins and displays for inspiration.
- Promote loyalty by educating customers about loyalty programs.
- Leverage omni-channel offerings to deliver a frictionless customer experience.
- Support sales floor, fitting room, checkout, and back of house processes as required.
- Respond courteously and promptly to internal and external requests.
- Exchange and verify job-related information to provide support.
Requirements
- Good communicator with the ability to utilize technology effectively.
- Problem solver with a focus on continuous improvement.
- Ability to handle customer interactions and potential issues courteously and professionally.
- Basic information-gathering skills to solve problems.
- Ability to learn procedural knowledge acquired through on-the-job training.
Benefits
- 50% discount on regular-priced merchandise at Gap, Old Navy, and Athleta.
- 30% discount at Outlet stores.
- Access to health care options.
- Mental health and well-being programs.
