Macy's

posted 7 days ago

Part-time - Entry Level
General Merchandise Retailers

About the position

The Seasonal Retail Sales Associate at Macy's is a vital role focused on delivering exceptional customer service and enhancing the shopping experience for customers in the women's shoes department. This position requires flexibility, teamwork, and a commitment to upholding Macy's values of diversity and inclusion. Associates will engage with customers, recommend products, and contribute to achieving sales goals in a fast-paced retail environment.

Responsibilities

  • Greet and connect with customers in a friendly and genuine way.
  • Recommend products by identifying customer needs and inspiring purchases.
  • Offer options and solutions to customers to complete sales.
  • Wrap up the shopping experience by celebrating customer purchases.
  • Master store products, services, loyalty programs, and sales systems to assist customers effectively.
  • Maintain department recovery standards, including the selling floor and fitting rooms.
  • Deliver optimal merchandise execution and ensure accurate pricing and markdowns.

Requirements

  • Good understanding of the products being sold and ability to provide expert guidance to customers.
  • Comfortable communicating with customers virtually, via phone, and in person.
  • Ability to build relationships with customers and achieve sales goals.
  • Utilize point of sale technology and applications for selling and fulfilling orders.
  • Self-driven to keep up with product knowledge and trends through Macy's educational resources.
  • Excellent interpersonal skills to work effectively with colleagues at all levels.
  • Ability to collaborate with the team to drive sales and enhance customer experience.

Nice-to-haves

  • Experience in retail or customer service is a plus, but not required.

Benefits

  • Competitive pay and benefits rooted in principles of equity.
  • Performance incentives and annual merit review.
  • Merchandise discounts.
  • Health and Wellness Benefits across medical, dental, vision, and additional insurance.
  • Retirement Savings Plan with 401k match opportunity.
  • Employee Assistance Program for mental health counseling and legal/financial advice.
  • Resources for continuous learning, career growth, and leadership development.
  • Paid Time Off.
  • Fully-Funded education benefits covering tuition, books, and fees.
  • Colleague Resource Groups (CRGs) and volunteer opportunities.
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