Seasonal Retail Sales Associate - Womens Shoes, Newport Centre

$31,470 - $38,480/Yr

Macy's - Jersey City, NJ

Full-time - Entry Level

Jersey City, NJ

General Merchandise Retailers

About the position

As a Seasonal Retail Sales Associate at Macy's, you will play a crucial role in delivering exceptional customer service and creating memorable shopping experiences. Your primary focus will be on assisting customers in the women's shoes department, ensuring they feel valued and appreciated. This position requires flexibility in working hours, including evenings, weekends, and holidays, as you work collaboratively with your team to meet sales goals and maintain store standards.

Responsibilities

• Greet and connect with customers in a friendly and genuine way.
• Recommend products by asking questions to identify customer needs and inspiring purchases.
• Offer options and solutions to customers to complete the sale.
• Wrap up the moment to close out the customer's shopping journey, celebrating their purchases.
• Master store products, services, loyalty programs, and Macy's sales systems to assist customers.
• Maintain department recovery standards, including selling floor and fitting rooms.
• Deliver optimal merchandise execution presentation and ensure accurate pricing.

Requirements

• Good understanding of the products being sold and ability to provide expert guidance to customers.
• Comfortable communicating with customers virtually, via phone, and in person.
• Ability to build relationships with customers and achieve sales goals.
• Utilize point of sale technology and applications effectively.
• Self-driven to keep up with product knowledge and trends.

Nice-to-haves

• Experience in retail sales or customer service.
• Bilingual skills to assist a diverse customer base.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Paid time off