Seasonal Retail Sales Associate - Womens Shoes, Scottsdale Fashion Square

$32,760 - $40,414/Yr

Macy's - Scottsdale, AZ

Full-time - Entry Level

Scottsdale, AZ

General Merchandise Retailers

About the position

As a Seasonal Retail Sales Associate at Macy's, you will play a crucial role in delivering exceptional customer service and creating memorable shopping experiences. Your primary focus will be on engaging with customers, understanding their needs, and providing expert guidance on products. This position requires flexibility to work various shifts, including evenings, weekends, and holidays, as you contribute to the team's sales goals in a fast-paced retail environment.

Responsibilities

• Greet and connect with customers in a friendly and genuine way.
• Recommend products by asking questions to identify customer needs and inspiring purchases.
• Offer options and solutions to customers to complete the sale.
• Wrap up the moment to close out the customer's shopping journey, celebrating their purchases.
• Master store products, services, loyalty programs, and Macy's sales systems to assist customers.
• Maintain department recovery standards, including selling floor and fitting rooms.
• Deliver optimal merchandise execution presentation, ensure accurate merchandise pricing, and process markdowns.

Requirements

• Good understanding of the products being sold and ability to provide expert guidance to customers.
• Comfortable communicating with customers virtually, via phone, and in person.
• Ability to build relationships with customers and achieve sales goals.
• Utilize point of sale technology and applications to assist in selling and fulfilling customer orders.
• Self-driven to keep up with product knowledge and trends through Macy's educational resources.
• Excellent interpersonal skills to work effectively with colleagues at all levels.

Nice-to-haves

• Experience in retail sales or customer service is a plus.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Paid time off