Seasonal Retail Sales Associate - Womens Shoes, University Town Center

Macy's - Sarasota, FL

Part-time - Entry Level

Sarasota, FL

General Merchandise Retailers

About the position

The Seasonal Retail Sales Associate at Macy's plays a crucial role in delivering exceptional customer service and enhancing the shopping experience. This position focuses on engaging with customers, understanding their needs, and providing product recommendations while contributing to the overall sales goals of the store. Associates are expected to maintain a welcoming environment and uphold the company's values of diversity and inclusion.

Responsibilities

• Greet and connect with customers in a friendly and genuine way.
• Recommend products by asking questions to identify customer needs and inspiring purchases.
• Offer options and solutions to customers to complete the sale.
• Wrap up the moment to close out the customer's shopping journey, celebrating their purchases.
• Master store products, services, loyalty programs, and Macy's sales systems to assist customers.
• Maintain department recovery standards, including selling floor and fitting rooms.
• Deliver optimal merchandise execution presentation and ensure accurate pricing.

Requirements

• Good understanding of the products being sold and ability to provide expert guidance to customers.
• Comfortable communicating with customers virtually, via phone, and in person.
• Ability to build relationships with customers and achieve sales goals.
• Utilize point of sale technology and applications effectively.
• Self-driven to keep up with product knowledge and trends.
• Excellent interpersonal skills to work effectively with colleagues at all levels.
• Ability to collaborate with the team to drive sales and enhance customer experience.

Nice-to-haves

• Experience in retail or customer service is a plus, but not required.

Benefits

• Competitive pay and benefits rooted in principles of equity.
• Performance incentives and annual merit review.
• Merchandise discounts.
• Health and Wellness Benefits across medical, dental, vision, and additional insurance.
• Retirement Savings Plan with 401k match opportunity.
• Employee Assistance Program for mental health counseling and legal/financial advice.
• Resources for continuous learning, career growth, and leadership development.
• Paid Time Off.
• Fully-Funded education benefits covering tuition, books, and fees.
• Colleague Resource Groups (CRGs) and volunteer opportunities.