Seasonal Retail Sales Associate

Kohl's - Spring, TX

Full-time - Entry Level

Spring, TX

General Merchandise Retailers

About the position

The Seasonal Retail Sales Associate at Kohl's is responsible for delivering exceptional customer service and ensuring operational efficiency at the point of sale. This role focuses on creating a positive customer experience while executing transactions quickly and accurately. Associates will engage with customers, assist with their needs, and support the training of new hires, all while adhering to company standards and policies.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services.
• Operate a cash register, scan items, bag merchandise, and handle different methods of payment.
• Accurately execute point of sale and customer service standards based on company guidelines.
• Meet or exceed individual goals such as credit and loyalty.
• Support inventory accuracy through proper point of sale and merchandise practices.
• Support the training process for new hires on the service team.
• Participate in daily service processes including register balancing and supply replenishment.
• Act with integrity and foster teamwork in an inclusive culture.
• Demonstrate a customer service mindset and resolve customer issues satisfactorily.
• Accomplish multiple tasks within established timeframes.
• Follow company policies, procedures, and safety standards.

Requirements

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Nice-to-haves

• Client facing retail or service industry experience.

Benefits

• Competitive pay starting at $12.50.
• Opportunities for professional growth and development.