Seasonal Retail Sales Associate

$36,504 - $47,590/Yr

New Balance Athletics - San Francisco, CA

Part-time - Entry Level

San Francisco, CA

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Seasonal Retail Sales Associate at New Balance plays a crucial role in ensuring the smooth operation of retail stores while delivering exceptional customer service. This position requires a strong understanding of product features and benefits, effective selling techniques, and the ability to positively represent the New Balance brand during customer interactions.

Responsibilities

• Provide customer service using proper selling techniques and product knowledge.
• Greet and make customer contact.
• Understand the customer's needs and educate them on product features and benefits.
• Solve customer problems and answer questions.
• Transact sales through suggestive selling and effective closing techniques.
• Correctly measure and fit customers with appropriate New Balance products.
• Inform customers about current promotions.
• Maintain a neat, organized, and well-stocked sales floor.
• Ensure items are labeled and price marked properly.
• Protect products by monitoring floor merchandise and reporting security violations.
• Follow safety regulations, including proper lifting procedures.

Requirements

• Must be 18 years of age or older.
• Strong customer service and verbal communication skills.
• Demonstrated ability to flourish in a team environment.
• Familiarity with cash register functions.
• Ability to quickly perform basic math.
• Willingness to work a flexible schedule that may include weekends and holidays.
• Ability to lift 4 lbs. frequently and a maximum of 8 lbs. occasionally.
• Ability to kneel or squat frequently and move boxes of product up to 50 lbs with assistance if necessary.
• Ability to stand for extended periods of time and climb ladders occasionally.

Nice-to-haves

• Past retail experience preferred, but not necessary.
• People person attitude.

Benefits

• Comprehensive traditional benefits package including medical, dental, vision, and life insurance.
• 401K plan.
• Opportunities for online learning and development courses.
• Tuition reimbursement.
• $100 monthly student loan support.
• Yearly $1,000 lifestyle reimbursement.
• 4 weeks of vacation and 12 holidays.
• Generous parental leave.
• Associate discount.