Seasonal Retail Sales Associate

$36,504 - $47,590/Yr

New Balance Athletics - San Jose, CA

Part-time - Entry Level

San Jose, CA

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Seasonal Retail Sales Associate at New Balance is responsible for ensuring smooth operations in retail stores while providing exemplary customer service. This role involves utilizing expert product knowledge and proper selling techniques to assist customers throughout their shopping experience, thereby positively representing the New Balance brand.

Responsibilities

• Provide customer service using proper selling techniques and product knowledge.
• Utilize the GUEST service model to engage with customers: greet, understand needs, educate, solve problems, and transact sales.
• Correctly measure and fit customers with appropriate New Balance products.
• Inform customers about current promotions.
• Maintain a neat, organized, and well-stocked sales floor.
• Ensure items are labeled and priced correctly.
• Protect products by monitoring merchandise and reporting security violations.
• Follow safety regulations, including proper lifting procedures.

Requirements

• Must be 18 years of age or older.
• Strong customer service and verbal communication skills.
• Demonstrated ability to work well in a team environment.
• Familiarity with cash register functions.
• Ability to perform basic math quickly.
• Willingness to work a flexible schedule, including weekends and holidays.
• Ability to lift 4 lbs. frequently and a maximum of 8 lbs. occasionally.
• Ability to kneel or squat frequently and move boxes of product up to 50 lbs. with assistance if necessary.
• Ability to stand for extended periods and climb ladders occasionally.

Nice-to-haves

• Past retail experience preferred but not necessary.
• People person attitude.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Parental leave
• Tuition reimbursement
• $100 monthly student loan support
• Yearly $1,000 lifestyle reimbursement
• 4 weeks of vacation
• 12 holidays
• Generous parental leave
• Associate discount