Kohl'sposted 7 months ago
Part-time • Entry Level
Cape Coral, FL
General Merchandise Retailers

About the position

The Seasonal Retail Sales Associate role focuses on delivering exceptional customer service and operational efficiency in a retail environment. The associate will engage with customers, manage point of sale transactions, and support inventory accuracy while fostering a positive shopping experience.

Responsibilities

  • Engage customers by greeting them and offering assistance with products and services.
  • Operate a cash register, scan items, bag merchandise, and handle different methods of payment.
  • Accurately execute point of sale and customer service standards based on company guidelines.
  • Meet or exceed individual goals such as credit and loyalty.
  • Support inventory accuracy through accurate completion of point of sale and merchandise disposition practices.
  • Support the training process for new hires on the service team.
  • Participate in daily service processes including register and cash balancing, change orders, and replenishing supplies.
  • Act with integrity and foster teamwork in an engaged and inclusive culture.
  • Demonstrate a customer service mindset and resolve issues satisfactorily.
  • Accomplish multiple tasks within established timeframes.
  • Follow company policies, procedures, standards, and guidelines.
  • Maintain adherence to company safety policies.
  • Respond proactively to direction from supervisors and other personnel.

Requirements

  • Excellent customer service skills and ability to multi-task with strong attention to detail.
  • Verbal/written communication and interpersonal skills.
  • Must be 16 years of age or older.
  • Flexible availability, including days, nights, weekends, and holidays.

Nice-to-haves

  • Client facing retail or service industry experience.

Benefits

  • Pay starts at $13.00 per hour.
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