Seasonal Retail Sales Associate

Kohl's - Rochester, MN

Full-time - Entry Level

Rochester, MN

General Merchandise Retailers

About the position

The Seasonal Retail Sales Associate at Kohl's is responsible for delivering exceptional customer service and ensuring operational efficiency at the point of sale. This role focuses on creating a positive customer experience while executing transactions quickly and accurately.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services.
• Operate a cash register, scan items, bag merchandise, and handle different methods of payment.
• Accurately execute point of sale and customer service standards based on company guidelines.
• Meet or exceed individual goals such as credit and loyalty.
• Support inventory accuracy through proper point of sale and merchandise practices.
• Assist in training new hires on service team processes and best practices.
• Participate in daily service processes including register balancing and supply replenishment.
• Act with integrity and foster teamwork in an inclusive culture.
• Demonstrate a customer service mindset and resolve customer issues satisfactorily.
• Accomplish multiple tasks within established timeframes.
• Follow company policies, procedures, and safety guidelines.

Requirements

• Excellent customer service skills with strong attention to detail.
• Verbal and written communication skills.
• Ability to multi-task effectively.
• Must be 16 years of age or older.
• Flexible availability including days, nights, weekends, and holidays.

Nice-to-haves

• Client facing retail or service industry experience.

Benefits

• Competitive pay starting at $14.00 per hour.