Seasonal Retail Sales Associate

$33,280 - $35,360/Yr

Old Navy - Long Island City, NY

Full-time - Entry Level

Long Island City, NY

10,001+ employees

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As a Seasonal Retail Sales Associate at Old Navy, you will play a crucial role in bringing the brand to life for customers. Your primary responsibility will be to engage with customers, provide excellent service, and foster brand loyalty through your expertise in products and customer interactions. This position requires collaboration with the leadership team to ensure a top-notch customer experience using an omni-channel approach.

Responsibilities

• Engage and connect with customers by providing excellent customer service.
• Become an expert in the brand's selling behaviors and leverage them with every customer.
• Acknowledge and assist customers; locate merchandise efficiently using various methods.
• Offer style and outfit suggestions to customers, utilizing mannequins and displays for inspiration.
• Promote loyalty by educating customers about loyalty programs.
• Leverage omni-channel offerings to deliver a frictionless customer experience.
• Support sales floor, fitting room, checkout, and back of house processes as required.
• Be courteous and responsive to internal and external requests.

Requirements

• Good communicator with the ability to utilize technology effectively.
• Problem solver with a focus on continuous improvement.
• Ability to handle customer interactions and potential issues courteously and professionally.
• Basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Benefits

• On-the-job training