Seasonal Sales Associate -4084 Shawnee, KS 66217

Five Below - Shawnee, KS

Part-time - Entry Level

Shawnee, KS

10,001+ employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Seasonal Sales Associate at Five Below plays a crucial role in providing an exceptional shopping experience for customers. This part-time position involves engaging with customers, assisting them with their needs, and promoting store events and promotions. The associate is expected to contribute to a positive work environment while supporting the store's goals and objectives.

Responsibilities

• Greet and assist customers promptly, providing assistance and handling multiple customers efficiently.
• Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Collaborate with the team to achieve overall store and company objectives.

Requirements

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.