Five Belowposted 8 months ago
Part-time • Entry Level
Laurinburg, NC
10,001+ employees
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Seasonal Sales Associate at Five Below plays a crucial role in providing an exceptional shopping experience for customers. This part-time position involves engaging with customers, assisting them with their needs, and promoting store events and promotions. The associate is expected to contribute to a positive work environment while supporting the store's goals and objectives.

Responsibilities

  • Greet and assist customers promptly, providing assistance and handling multiple customers efficiently.
  • Understand and meet customer needs by sharing product knowledge, answering questions, and offering recommendations.
  • Engage in suggestive selling while staying informed on product availability.
  • Promote store events and promotions to enhance the shopping experience and drive sales.
  • Resolve customer concerns and offer alternative solutions to turn returns into exchanges when possible.
  • Communicate needs to management regarding merchandise restocking and customer feedback.
  • Support team and company goals by collaborating with the team to achieve overall store objectives.

Requirements

  • At least 16 years old.
  • Available to work a flexible schedule.
  • Comfortable with or willing to learn technology such as cash registers and mobile devices.
  • Good communicator with the ability to engage with customers.
  • Able to handle customer interactions and potential issues courteously and professionally.
  • Use basic information-gathering skills to solve problems.
  • Ability to learn procedural knowledge acquired through on-the-job training.

Benefits

  • Flexible schedule
  • On-the-job training
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