Land's End Resort - Burlington, MA

posted 10 days ago

Part-time - Entry Level
Burlington, MA
Accommodation

About the position

As a Seasonal Sales Associate at Lands' End, you will be part of a dedicated team focused on delivering exceptional customer service and driving sales. This role involves engaging with customers, providing product expertise, and ensuring that store standards are met, all while enhancing the overall shopping experience.

Responsibilities

  • Drive sales by utilizing approved consultative selling practices to identify customer needs and provide appropriate solutions.
  • Provide the highest degree of customer service, including greeting customers and adjusting attention based on store traffic.
  • Maintain knowledge of Lands' End website navigation to assist customers when products are unavailable in-store.
  • Process customer transactions efficiently using POS and online systems, including sales, returns, and exchanges.
  • Maintain knowledge of Lands' End products and services, along with current fashion trends to enhance customer service and generate sales.
  • Perform markdown and promotional activities as needed.
  • Responsible for stock replenishment and adhering to visual brand standards.

Requirements

  • Excellent selling skills.
  • Ability to communicate effectively with customers and fellow employees.
  • Ability to receive feedback and take action when appropriate.
  • Ability to follow written and verbal instructions and meet deadlines on projects/tasks.
  • Flexibility and adaptability to change.
  • Knowledge of Lands' End merchandise is strongly preferred.
  • Availability and flexibility to work varied hours to support the needs of the business.
  • Ability to stand for long periods of time.
  • Ability to lift boxes up to 40 lbs.

Benefits

  • Extra $2/hr peak pay during busy seasons.
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