Seasonal Sales Associate- Extra 2hr Peak Pay - SEASO005626

Land's End Resort - Novi, MI

Part-time - Entry Level

Novi, MI

Accommodation

About the position

The Seasonal Sales Associate at Lands' End Inc. is responsible for driving sales through effective customer engagement and consultative selling practices. This role emphasizes providing exceptional customer service, maintaining product knowledge, and ensuring a positive shopping experience for customers. The associate will also handle transactions, assist with stock replenishment, and adhere to visual merchandising standards.

Responsibilities

• Drive sales by utilizing approved consultative selling practices to identify customer needs and provide appropriate solutions.
• Provide the highest degree of customer service, including greeting customers and adjusting attention based on store traffic.
• Maintain knowledge of Lands' End website navigation to assist customers when products are unavailable in-store.
• Process customer transactions efficiently using POS and online systems, including sales, returns, and exchanges.
• Maintain knowledge of Lands' End products and services, along with current fashion trends to enhance customer service and generate sales.
• Perform markdown and promotional activities as needed.
• Responsible for stock replenishment and adhering to visual brand standards.

Requirements

• Excellent selling skills.
• Ability to communicate effectively with customers and fellow employees.
• Ability to receive feedback and take action when appropriate.
• Ability to follow written and verbal instructions and meet deadlines on projects/tasks.
• Flexibility and adaptability to change.
• Knowledge of Lands' End merchandise is strongly preferred.
• Availability and flexibility to work varied hours to support the needs of the business.
• Ability to stand for long periods of time.
• Ability to lift boxes up to 40 lbs.

Benefits

• Extra 2hr Peak Pay for seasonal work.