Seasonal Sales Associate

Saks Off 5TH - Cypress, TX

Full-time - Entry Level

Onsite - Cypress, TX

51-100 employees

General Merchandise Retailers

About the position

The Seasonal Sales Associate at Saks OFF 5TH plays a crucial role in delivering exceptional customer service and enhancing the shopping experience for clients. This position involves engaging with customers, providing personalized style advice, and driving sales through product knowledge and relationship building. The associate will work with luxury fashion brands and contribute to the store's reputation as a premier destination for off-price luxury goods.

Responsibilities

• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Be familiar with store inventory to provide customers with best product knowledge.
• Consistently greet customers and educate them on current promotions.
• Foster repeat business by building relationships with customers and promoting Saks credit card.
• Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards.
• Resolve customer issues through aligning to the core values of trust, integrity and respect.
• Achieve individual and store goals for sales, customer acquisition and loyalty program participation.
• Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed.
• Complete the markdown process with urgency and accuracy in accordance to company standards.
• Participate in store programs and selling events.
• Maintain the proper display of merchandise in the store, ensuring they comply with brand standards.
• Adhere to Asset Protection control and compliance procedures.
• Support the store's shortage and theft awareness program through reporting methods provided by the company.
• Efficiently complete tasks or special projects assigned by store leadership.

Requirements

• High school diploma or equivalent.
• Experience in a retail, customer service, or sales environment.
• Proven sales track record and results driven mindset.
• Competitive drive and entrepreneurial confidence to succeed.
• Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships.
• Thorough knowledge of the fashion industry and a passion for sharing your expertise.
• Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes.
• Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers.
• Flexibility to work evenings, weekends and public holidays.

Benefits

• Benefits package for all eligible full-time employees (including medical, dental and vision).
• An amazing employee discount and other exciting perks.