Seasonal Sales Associate

Janie & Jack - Palo Alto, CA

Full-time - Entry Level

Palo Alto, CA

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Seasonal Sales Associate at Janie and Jack plays a crucial role in delivering exceptional customer experiences through personalized service and expert styling advice. This position emphasizes building genuine relationships with customers while maintaining a positive and inclusive work environment. Associates are expected to engage with clients, support store presentation, and contribute to team success in a fast-paced retail setting.

Responsibilities

• Provide individualized customer experiences through authentic connections.
• Offer expert styling advice to customers.
• Build and maintain relationships with clients.
• Participate in team discussions and celebrate team achievements.
• Maintain a beautifully presented store environment.
• Create a positive and productive work atmosphere that fosters diversity and teamwork.
• Support non-selling activities as needed to meet business demands.
• Engage with clients to capture their customer profiles and enhance their shopping experience.

Requirements

• Friendly, helpful, optimistic, and enthusiastic demeanor.
• Passion for selling and building genuine customer relationships.
• Ability to achieve and exceed sales goals through exceptional service.
• Strong communication skills and problem-solving abilities.
• Flexibility to work nights, weekends, and holidays as needed.

Nice-to-haves

• Experience in retail or customer service roles.
• Knowledge of luxury children's products.

Benefits

• 401k matching based on hours worked.
• Wellness services for convenience.
• Flexible scheduling options.
• 40% employee discount on merchandise.
• Medical, dental, and vision insurance for full-time employees.
• Health and dependent care FSA.
• Life and AD&D insurance.
• Short-term and long-term disability insurance.
• Commuter benefits.
• Pet benefits.
• Tuition reimbursement.
• Paid time off.
• Employee discounts and EAP resources.