Seasonal Sales Support: Manhasset

$41,558 - $56,222/Yr

Tiffany - Manhasset, NY

Full-time - Entry Level

Onsite - Manhasset, NY

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

Tiffany & Co. is seeking Seasonal Team Members for the holiday season in Manhasset, NY. This role is pivotal in representing the Tiffany brand during one of the busiest times of the year. Seasonal Team Members are expected to embody the essence of Tiffany in every interaction with clients, ensuring that each experience is memorable and aligned with the luxury standards of the brand. The ideal candidate will be a positive brand ambassador, showcasing a passion for Tiffany that resonates with clients and enhances their shopping experience. As a Seasonal Team Member, you will be responsible for warmly welcoming clients and assisting them throughout their visit. This includes improving the client experience through hospitality and store amenities, which are essential in creating personalized interactions that positively impact both sales and service. You will also assist with the engraving station when applicable, manage the floor waiting list, and ensure that the hospitality area is well-stocked, orderly, and clean. Communication with management regarding any potential service issues with waiting clients is crucial to maintaining a high level of service. In addition to client-facing responsibilities, you will support the sales team by boxing and wrapping items, replenishing point-of-sale (POS) and gifting supplies, and keeping all POS stations and sales floor areas organized. You will also assist the operations team with adhering to operational policies and procedures, ensuring that after-sales servicing is handled efficiently to optimize store operations. Participation in inventory management and special projects may also be required as needed during the season.

Responsibilities

• Be an effective brand ambassador, ensuring Clients are warmly welcomed and assisted accordingly.
• Improve the Client experience with hospitality and store amenities to build personalized experiences.
• Assist with engraving station where applicable.
• Accurately lead floor waiting list if applicable.
• Ensure hospitality area is fully stocked, orderly and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies.
• Keep all POS stations and sales floor areas neat and organized.
• Perform all POS functions after a client's purchase decision is finalized.
• Assist operations team with operational policies and procedures and after sales servicing.
• Assist with inventory and special projects as needed.

Requirements

• Ability to work non-traditional business hours including nights, weekends and holidays.
• Previous retail or luxury retail or Client related experience (i.e. hospitality, etc.).
• Strong communication skills, both verbal and written.
• Client service skills and the ability to prioritize while balancing multiple tasks is required.
• Capability to work with a diverse client base.
• Ability to work in a fast-paced, changing environment.
• Authorization to work in the United States or in the country where the position is based.

Benefits

• Competitive hourly wage ranging from $19.98 - $27.03 based on relevant skills and experience.