Seasonal Sales Support - Miami

Tiffany - Miami, FL

Full-time - Entry Level

Miami, FL

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As a Seasonal Team Member at Tiffany & Co., you will play a vital role in representing the Tiffany brand during the bustling holiday season. This position is not just about selling luxury items; it is about creating memorable experiences for our clients. You will be the face of Tiffany, ensuring that every client interaction reflects the elegance and quality that the brand stands for. Your passion for Tiffany will shine through in every engagement, making each client feel valued and appreciated. In this role, you will be responsible for welcoming clients warmly and assisting them in a manner that enhances their shopping experience. This includes improving the client experience through hospitality and store amenities, which are essential in building personalized interactions that positively impact both sales and service. You will also assist with the engraving station when applicable, ensuring that clients receive their purchases in a manner that is both timely and reflective of the Tiffany standard. Your duties will extend to managing the floor waiting list accurately, maintaining the hospitality area to ensure it is fully stocked, orderly, and clean. Communication with management regarding any potential service issues with waiting clients will be crucial. Additionally, you will support the sales team by boxing and wrapping items, replenishing point-of-sale (POS) and gifting supplies, and keeping all POS stations and sales floor areas neat and organized. After a client's purchase decision is finalized, you will perform all necessary POS functions. You will also assist the operations team with adhering to operational policies and procedures, ensuring that after-sales servicing is handled efficiently to maintain optimal store operations. Your role may also involve assisting with inventory and special projects as needed, making you an integral part of the team during this busy season.

Responsibilities

• Be an effective brand ambassador, ensuring Clients are warmly welcomed and assisted accordingly.
• Improve the Client experience with hospitality and store amenities to build personalized experiences.
• Assist with engraving station where applicable.
• Accurately lead floor waiting list if applicable.
• Ensure hospitality area is fully stocked, orderly and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies.
• Keep all POS stations and sales floor areas neat and organized.
• Perform all POS functions after a client's purchase decision is finalized.
• Assist operations team with operational policies and procedures and after sales servicing.
• Assist with inventory and special projects as needed.

Requirements

• Ability to work non-traditional business hours including nights, weekends, and holidays.
• Previous retail or luxury retail or Client related experience (i.e. hospitality, etc.).
• Strong communication skills, both verbal and written.
• Client service skills and the ability to prioritize while balancing multiple tasks is required.
• Capability to work with a diverse client base.
• Ability to work in a fast-paced, changing environment.
• Authorization to work in the United States or in the country where the position is based.