Tiffany - Natick, MA
posted 2 months ago
Tiffany & Co. Seasonal Team Members hold a critical position during the holiday season, embodying the Tiffany brand in every client interaction. As a Seasonal Team Member, you will be an effective brand ambassador, ensuring that clients are warmly welcomed and assisted in a manner that creates memorable experiences that align with the Tiffany brand. Your passion for Tiffany will shine through in every interaction, as you help convey the luxury and elegance that the brand represents. In this role, you will improve the client experience by enhancing hospitality and utilizing store amenities to build personalized experiences. This is aimed at positively impacting both sales and service. You will assist with the engraving station where applicable, accurately manage the floor waiting list, and ensure that the hospitality area is fully stocked, orderly, and clean. Communication with management regarding any potential service issues with waiting clients will be essential. Additionally, you will support the sales team by boxing and wrapping items, replenishing point-of-sale (POS) and gifting supplies, and keeping all POS stations and sales floor areas neat and organized. Performing all POS functions after a client's purchase decision is finalized will also be part of your responsibilities. You will assist the operations team with operational policies and procedures, ensuring that store operations run optimally, and help with inventory and special projects as needed.