Seasonal Sales Support: Palo Alto Internal

Tiffany - Palo Alto, CA

Full-time - Entry Level

Onsite - Palo Alto, CA

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Seasonal Sales Support position at Tiffany & Co. is a vital role during the holiday season, focusing on delivering exceptional client experiences that embody the Tiffany brand. Seasonal Team Members are responsible for creating memorable interactions with clients, enhancing their experience through hospitality and personalized service, and supporting the sales and operations teams in various tasks.

Responsibilities

• Be an effective brand ambassador, ensuring Clients are warmly welcomed and assisted accordingly.
• Improve the Client experience with hospitality and store amenities.
• Assist with engraving station where applicable.
• Accurately lead floor waiting list if applicable.
• Ensure hospitality area is fully stocked, orderly and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist sales team with boxing and wrapping items and replenishing POS and gifting supplies.
• Keep all POS stations and sales floor areas neat and organized.
• Perform all POS functions after a client's purchase decision is finalized.
• Assist operations team with operational policies and procedures and after sales servicing.
• Assist with inventory and special projects as needed.

Requirements

• Ability to work non-traditional business hours including nights, weekends, and holidays.
• Previous retail or luxury retail or Client related experience (i.e. hospitality, etc.).
• Strong communication skills, both verbal and written.
• Client service skills and the ability to prioritize while balancing multiple tasks.
• Capability to work with a diverse client base.
• Ability to work in a fast-paced, changing environment.
• Authorization to work in the United States or in the country where the position is based.