Seasonal Sales Support: Short Hills

Tiffany - Short Hills, NJ

Full-time - Entry Level

Short Hills, NJ

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

Tiffany & Co. is seeking Seasonal Team Members to play a vital role in embodying the Tiffany brand during the holiday season. This position is critical as it involves direct interaction with clients, ensuring that each experience is memorable and reflective of the luxury and elegance associated with Tiffany. Seasonal Team Members are expected to be excellent communicators and positive brand ambassadors, showcasing their passion for the brand in every client interaction. The role requires a commitment to providing exceptional service, enhancing the client experience through hospitality and personalized attention. As a Seasonal Team Member, you will be responsible for warmly welcoming clients, assisting them throughout their visit, and ensuring that their experience aligns with the high standards of the Tiffany brand. This includes managing the hospitality area, ensuring it is well-stocked and orderly, and addressing any potential service issues that may arise. You will also assist the sales team with various tasks, including boxing and wrapping items, replenishing point-of-sale (POS) supplies, and maintaining a neat and organized sales floor. Additionally, you will support the operations team by adhering to operational policies and procedures, assisting with after-sales servicing, and participating in inventory management and special projects as needed. This role is perfect for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional client service. The holiday season is a busy time, and the ability to work flexible hours, including nights, weekends, and holidays, is essential. If you are looking to be part of a team that creates legendary beauty with freedom, wit, and joy, we invite you to apply and join us in this exciting opportunity.

Responsibilities

• Be an effective brand ambassador, ensuring Clients are warmly welcomed and assisted accordingly.
• Improve the Client experience with hospitality and store amenities to build personalized experiences.
• Assist with engraving station where applicable.
• Accurately lead floor waiting list if applicable.
• Ensure hospitality area is fully stocked, orderly, and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies.
• Keep all POS stations and sales floor areas neat and organized.
• Perform all POS functions after a client's purchase decision is finalized.
• Assist operations team with operational policies and procedures and after sales servicing.
• Assist with inventory and special projects as needed.

Requirements

• Ability to work non-traditional business hours including nights, weekends, and holidays.
• Previous retail or luxury retail or Client related experience (i.e. hospitality, etc.).
• Strong communication skills, both verbal and written.
• Client service skills and the ability to prioritize while balancing multiple tasks.
• Capability to work with a diverse client base.
• Ability to work in a fast-paced, changing environment.
• Authorization to work in the United States or in the country where the position is based.