Seasonal Sales Support: Short Hills

Tiffany - Short Hills, NJ

Full-time - Entry Level

Onsite - Short Hills, NJ

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

Tiffany & Co. is seeking Seasonal Team Members for the holiday season in Short Hills, NJ. This role is pivotal in embodying the Tiffany brand during each Client interaction, ensuring that every experience is memorable and reflective of the luxury and elegance associated with Tiffany. As a Seasonal Team Member, you will be an ambassador for the brand, welcoming Clients warmly and assisting them in a manner that enhances their overall experience. Your passion for Tiffany will shine through in every interaction, contributing to the creation of legendary beauty with freedom, wit, and joy. In this position, you will be responsible for improving the Client experience by providing exceptional hospitality and utilizing store amenities to create personalized experiences. This includes assisting with the engraving station, managing the floor waiting list, and ensuring that the hospitality area is well-stocked, orderly, and clean. You will also communicate any potential service issues to management, ensuring that all Clients feel valued and attended to. Additionally, you will support the sales team by boxing and wrapping items, replenishing point-of-sale (POS) and gifting supplies, and maintaining neat and organized sales floor areas. Performing all POS functions after a Client's purchase decision is finalized will also be part of your responsibilities. You will assist the operations team with adhering to operational policies and procedures, ensuring that store operations run smoothly. Furthermore, you may be called upon to assist with inventory and special projects as needed, contributing to the overall success of the store during the busy holiday season.

Responsibilities

• Be an effective brand ambassador, ensuring Clients are warmly welcomed and assisted accordingly.
• Improve the Client experience with hospitality and store amenities to build personalized experiences.
• Assist with engraving station where applicable.
• Accurately lead floor waiting list if applicable.
• Ensure hospitality area is fully stocked, orderly and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies.
• Keep all POS stations and sales floor areas neat and organized.
• Perform all POS functions after a client's purchase decision is finalized.
• Assist operations team with operational policies and procedures and after sales servicing.
• Assist with inventory and special projects as needed.

Requirements

• Ability to work non-traditional business hours including nights, weekends, and holidays.
• Previous retail or luxury retail or Client related experience (i.e. hospitality, etc.).
• Strong communication skills, both verbal and written.
• Client service skills and the ability to prioritize while balancing multiple tasks is required.
• Capability to work with a diverse client base.
• Ability to work in a fast-paced, changing environment.
• Authorization to work in the United States or in the country where the position is based.