Seasonal Sales Support: Short Hills

The Nature Conservancy - Short Hills, NJ

Full-time - Entry Level

Short Hills, NJ

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Seasonal Sales Support position at Tiffany & Co. in Short Hills, New Jersey, is a critical role during the holiday season, focusing on embodying the Tiffany brand in every client interaction. Seasonal Team Members are expected to provide exceptional customer service, enhance the client experience, and assist with various operational tasks to ensure smooth store operations.

Responsibilities

• Be an effective brand ambassador, ensuring Clients are warmly welcomed and assisted accordingly.
• Improve the Client experience with hospitality and store amenities to build personalized experiences.
• Assist with the engraving station where applicable.
• Accurately lead the floor waiting list if applicable.
• Ensure the hospitality area is fully stocked, orderly, and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist the sales team with boxing and wrapping items, replenishing POS and gifting supplies, and keeping all POS stations and sales floor areas neat and organized.
• Perform all POS functions after a client's purchase decision is finalized.
• Assist the operations team with operational policies and procedures and after-sales servicing to ensure store operations run optimally.
• Assist with inventory and special projects as needed.

Requirements

• Ability to work non-traditional business hours including nights, weekends, and holidays.
• Previous retail or luxury retail or client-related experience (i.e., hospitality, etc.).
• Strong communication skills, both verbal and written.
• Client service skills and the ability to prioritize while balancing multiple tasks.
• Capability to work with a diverse client base.
• Ability to work in a fast-paced, changing environment.
• Authorization to work in the United States or in the country where the position is based.