Seasonal Sales Support | Sunrise, FL

David Yurman - Fort Lauderdale, FL

Full-time

Fort Lauderdale, FL

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Sawgrass Seasonal Operations Support role is designed to provide essential administrative and logistical assistance to the Retail Store Operations Staff, ensuring smooth operations and high-quality customer service in a luxury retail environment.

Responsibilities

• Enters sales at POS.
• Answers and properly directs all incoming calls.
• Assists on the sales floor when all tasks are completed or when necessary to satisfy clients' needs.
• Maintains consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times.
• Assists Sales and Operations team in wrapping client packages.
• Assists Sales and Operations team with the cleaning of client jewelry.
• Assists the Operations team with the restocking of store packaging (Bags, Boxes, Pouches, Ribbon, Folders).
• Assists the Operations team with the restocking of store stationary (POS Paper, Repair Forms, Receipt Envelopes).
• Assists the Operations team with the unwrapping of David Yurman Bags for easy access.
• Assists the Operations team with putting together DY Pocket Folders.
• Assists Operations team in packaging and shipping client packages.
• Assists Operations team in inventorying office supply needs.
• Assists Operations team in inventorying packaging needs.
• Assists Operations team in inventorying stationary needs.
• Assists Operations team in identifying client jewelry repairs.
• Assists store in maintaining a clean case line.
• Assists Sales and Operations team in organizing understock.
• Assists Operations team with Inventory Serial Case Audits.
• Ensures organization and cleanliness of jewelry cleaning area.

Requirements

• Minimum 1 year in an operational role in a customer service environment; luxury retail experience preferred.
• Proficient in Microsoft Excel and Outlook.
• Ability to be detail-oriented, adapt and prioritize in a fast-paced environment.
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations).
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.